Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please contact us at support@beargrips.com.
Clearance items (if applicable)
Unfortunately, clearance items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@beargrips.com and send your item to:
Bear Grips
Attn: Return Dept:
484 Lowell Street
Suite B3
Peabody, MA 01960
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Shipping
To return your product, you should mail your product to:
Bear Grips
Attn: Return Dept:
484 Lowell Street
Suite B3
Peabody, MA 01960
